Overview

The Church of Jesus Christ of Latter-day Saints is implementing Kindoo, a mobile-based building access system that replaces key fobs and card readers. This system improves security, simplifies access management, and provides flexibility for both permanent and temporary users.

Why the Change?

The transition from key fobs and card readers to Kindoo is driven by:

• Improved Security: Lost or duplicated keys are a risk. Kindoo allows instant revocation of access.

• Convenience: Unlock doors with your smartphone—no need to carry keys or cards.

• Centralized Management: Stake technology specialists and building schedulers can manage access digitally.

• Cost Efficiency: Eliminates costs for rekeying and replacing cards.

• Flexibility: Temporary access can be granted quickly for events without physical handoffs.

Setup Guide

1. Download the Kindoo App

   • iOS

   • Android

2. Log In

   • IMPORTANT: You must use the email address associated with your Church account.

3. Access Assignment

   • Once your stake facilities manager assigns you access, your building(s) will appear in the app.

Frequently Asked Questions (FAQ)

1. Which doors can I open with Kindoo?

   • You can open any door for which you have been granted access, typically:

     • Main entrances

IMPORTANT: You will still need a physical key to access the materials center, library, sports closets, offices, etc.

2. Do I need an internet connection to use Kindoo?

   • No. The app uses Bluetooth to unlock doors. Internet is only needed for:

     • Installing the app

     • Receiving new access permissions

3. How do I request permanent access?

   • Permanent access is granted to members with ongoing assignments (e.g., YW Presidents, Bishoprics, RS Presidents, etc). Each Ward is given a 20 license cap. Contact your Bishop if you need permanent access for your calling.

4. How do I request temporary access for an event or activity?

   • Temporary access is for single timebound events such as weddings, cleaning assignments, a funeral, or a family event. Contact your Bishop if you need permanent access for your calling.

   • For temporary access:

     • Contact your stake facilities manager at least 48 hours before the event.

     • Provide:

       • Your name and email address (make sure it's the one associated with your Church Account)

       • Date and time of the event

       • Building you need access to

     • You’ll receive an email invitation to download the Kindoo app. Access will be active for the scheduled time.

5. What should I do if the door doesn’t unlock?

   • Ensure Bluetooth is enabled.

   • Stand close to the door.

   • Refresh the Kindoo app.

   • If issues persist, contact your stake technology specialist.

Contact Information

• Stake Facilities Manager: You can find up-to-date name & contact info in the Church Tools app.

• Stake Technology Specialist: You can find up-to-date name & contact info in the Church Tools app.